Frequently Asked Questions
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What are your business hours?
We operate within normal business hours from 9:00 AM to 5:00 PM, Monday-Friday, excluding holidays. You can easily reach Myda via phone, email, and text.
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Do you have contact with my client?
That is totally optional! We find that having direct communication with the client does significantly streamline the process, so please keep that in mind. Also, we keep you informed of any communication and will always copy you on all emails with your client.
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Are my files secure and confidential?
Yes! We use a tool called JotForm to collect your information and it is very secure. We do not share your information with anyone and we have strict guidelines to keep your information and your client's information safe.
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What do I do if I lose the file?
We upload your files to the compliance website of your choice, so in the event you lose any forms/files, you can find them in your brokerage's compliance website.
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Can you help with a transaction I've already initiated?
Yes, of course! We'd love to help you out and take over the transaction. We will just need to be caught up on the necessary information and sent over necessary existing forms.
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How will you keep me updated?
This is primarily up to you as our client. At the start of our project, we'll discuss methods that work well for both parties and go from there. Rest assured, we are trying to make this as easy on YOU as possible!
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Do I still have to pay if the transaction is cancelled?
The short answer is no. Life happens and deals fall through. We understand. We only charge at time of your listing going live and/or at closing.
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Why do I need a transaction coordinator?
We understand the challenging parts of real estate! You didn't sign up to become a paper pusher! On average we can save about 19 hours of your time for just one transaction. Wouldn't you like to use that time to generate more listings and sales or spend more time with your family? Give your clients that concierge experience by letting us take care of your paperwork needs so you can do more of what you love!
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What if we are not geographically close?
No worries at all - we are happy to serve anyone in Western Washington that uses the NWMLS! We do all of our work online so we are able to serve you in the easiest, most efficient way possible!
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What am I still responsible for as an agent?
You as an agent will still be responsible for:
- Reviewing the Preliminary Title Report and any Commitments sent by Escrow
- Schedule & attend any onsite inspections or appointments
- Negotiate repairs and any changes in contract
- Provide a full and complete checklist of documents required by your broker
- Provide exact wording on any addendums